Create Accommodation Provider account

Register your StudentRoomStay account to list your available place. The process only requires a short amount of time to get started.

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Please note, we are currently only accepting provider applications within the United States. If you are outside the USA please enquire here.

Your public profile only shows your first name. Once you have been matched for a booking the student will see your first and last name

You can click or drag on the icon above to add a new picture of yourself. You can also do this in the Account section


International

We won't share your private email address with other users.

Password must be: max 24 characters, min 10 characters

Password must be: max 24 characters, min 10 characters


These Terms and Conditions (together with our Privacy Policy, these “Terms and Conditions” or this “Agreement”) is the agreement between you (“User,” “you” or “your”) and StudentRoomStay International Corporation, a Delaware corporation (“SRS,” “we,” “us” or “our”) with respect to your access to and use of our website https://studentroomstay.com/ and any country-specific domains and subdomains thereof (including, without limitation, any versions optimized for viewing on a wireless or tablet device), all our mobile applications, and all other interactive features, services, and communications provided by SRS (including, without limitation, all email newsletters published or distributed by SRS) (collectively “SRS Website”). 

  1. YOUR ACCEPTANCE.
    1. BY ACCESSING, VISITING, OR USING ANY PART OF SRS WEBSITE, REGISTERING AN ACCOUNT, OR BY ACCEPTING THESE TERMS AND CONDITIONS THROUGH CHECKING THE “I ACCEPT” CHECKBOX, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, AND THAT YOU ACCEPT AND AGREE TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, PLEASE DO NOT USE SRS WEBSITE.
    2. You must be 18 years of age or older to enter into this Agreement or use SRS Website. By accepting these Terms and Conditions as set forth in Section 1.1 above, you confirm that you are at least 18 years old and fully capable and competent to enter into, abide by and comply with this Agreement.
    3. If you are an entity other than a natural person, the person who registers an Account with us or otherwise uses SRS Website must have the authority to bind the entity. In this context, “you” means both the entity and each individual who is authorized to access the Account. 
    4. We may update these Terms and Conditions from time to time. The most up-to-date version of these Terms and Conditions (along with their effective date) will be posted on SRS Website. Your continued use of SRS Website after such changes become effective constitutes your acceptance of the updated Terms and Conditions. Although we may attempt to notify you when major changes are made to these Terms and Conditions, you should consult this page each time you access to SRS Website. 
  2. PRIVACY POLICY.
    1. Our Privacy Policy is located at https://knowledge.studentroomstay.com/srs-privacy-policy and describes what information we may collect from you through SRS Website, and what we do with your information. By accessing and using SRS Website and our services, you acknowledge that you have read our Privacy Policy and consent our collection, use and disclosure of your information in compliance with our Privacy Policy, as part of our services.
  3. SRS SERVICES.
    1. SRS Website is an online marketplace for advertising and booking student accommodations (“Accommodations”) in the United States. A User who creates a Provider account on SRS Website and offers and provides an Accommodation to Students through SRS Website in accordance with these Terms and Conditions are hereinafter referred to as a “Provider.” Provider may be a property owner, property manager, and lessee who has the right to sublease the said Accommodation. A User who creates a Student Account on SRS Website for the purpose of booking an Accommodation from Provider, are hereinafter referred to as a “Student.” Students and Providers are collectively referred to as “Members”.
    2. SRS, as the provider of SRS Website, provides the platform to facilitate the communications and transactions between Students and Providers for advertising and booking Accommodations. SRS does not own, sell, resell, control, manage, rent out, deliver, or otherwise supply any Accommodations listed on SRS Website or any services related to such Accommodations. Nor is SRS a real estate broker or insurer. When Student’s booking request is accepted by Provider and Student pays the Total Booking Fees in full, a legal contractual relationship is formed directly between the Student and the Provider. SRS is not and will not become a party to or otherwise participate in any contractual relationship between Student and Provider. SRS is not acting as an agent in any capacity for either Student or Provider. 
    3. All the listings of Accommodations, including descriptions, prices, pictures, videos, audios, animations, and other information and materials about the Accommodations, are provided by Providers. SRS has no control over and does not guarantee (i) the existence, quality, safety, suitability, or legality of any Accommodations listed or otherwise advertised on SRS Website, (ii) the truthfulness or accuracy of any Accommodation descriptions, Reviews, Ratings, or other Member Content, or (iii) the performance or conduct of Providers, Students, any other users, or any third party. The Providers remain responsible at all times for the accuracy, completeness, and correctness of the information about the Accommodations displayed on SRS Website. SRS Website does not constitute and should not be regarded in any way as a recommendation or endorsement of the quality, service level, qualification, rating, or any other type of recommendation of any Accommodation, any Member, and/or their services. 
  4. SRS Account.
    1. To access the member features of SRS Website, you will be required to create a SRS account (your “Account”). A person who creates an Account must be at least 18 years old. If you are creating an Account for an entity, you warrant that the entity is duly organized, validly existing and in good standing under the laws of the jurisdiction that the entity is formed, and you have the authority to bind the entity to these Terms and Conditions. You should use SRS Website or accept these Terms and Conditions if you are not legally authorized to accept and be bound by or bind the entity to these Terms and Conditions.
    2. You are responsible for maintaining the confidentiality of your username and password, and you accept the responsibility for all activities, charges, and damages that occur under your Account. You may not share your username and password with any third party. If you have reason to believe that someone else is using your Account without your permission, you must contact us immediately. The use of your Account by any individual under age eighteen (18) is strictly prohibited. We are not responsible for any loss or damages resulting from your failure to notify us of unauthorized use of your Account. 
    3. When you are creating your Account, you must provide us with accurate, truthful and complete registration information and must update the information when it changes to ensure your Account information (including but not limited to your Account Profile Page which is available for the public) continue to be current, complete, and accurate. We may accept or reject requests for account registration in our sole discretion and may revoke registration or terminate an Account at any time, without cause or prior notice. We also reserve the right (but no obligation) to deny or revoke registration based on our inability to verify the authenticity, truthfulness or accuracy of your registration information.
    4. SRS does not have the responsibility to verify any Member’s identity or the truthfulness, accuracy or completeness of any Member Content (defined below). Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable law, we may, but have no obligation to, (i) ask Members to provide a form of government identification or other information, or undertake additional checks designed to help verify the identities or backgrounds of Members or any Accommodations, (ii) screen Members against third party databases or other sources and request reports from service providers, or (iii) where we have sufficient information to identify a Member, obtain reports from public records of criminal convictions or sex offender registrations or an equivalent version of background or registered sex offender checks in your local jurisdiction (if available).
  5. Communications; Notices.
    1. You may control your profile by changing the settings of your Account. When you register an Account with us or send emails to us, you are communicating with us electronically and consent to receive electronic communications related to your use of SRS Website. We will communicate with you by email, via text messaging or telephone calls, or by posting notices on SRS Website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. 
    2. If you do not provide us with accurate information, we will not be responsible for failure to notify you. 
  6. Use Of SRS Website; Restrictions On Use.
    1. Subject to these Terms and Conditions, SRS hereby grants you a non-exclusive, limited, non-transferable, non-sublicensable, revocable license to access and use SRS Website for your personal, non-commercial use and solely in compliance with these Terms and Conditions. SRS reserves all rights not expressly granted herein in and to SRS Website. You acknowledge and agree that SRS may terminate this license or discontinue your access to SRS Website at any time for any reason or no reason.
    2. In your use of SRS Website, you shall comply with all applicable local, state, federal, and international laws and regulations. You agree not to
      1. distribute, license, transfer, or sell, in whole or in part, any part of SRS Website or Content on SRS Website or any derivative works thereof without the prior written consent of SRS and/or the relevant owners;
      2. make unauthorized copies, modify, alter, translate, reverse engineer, disassemble, decompile, or create any derivative works of any part of SRS Website or Content; 
      3. use SRS Website or Content, without SRS’s express written consent, for any commercial or unauthorized purpose, including without limitation communicating or facilitating any commercial advertisement or solicitation, spamming, or competing with or displacing SRS or its affiliates; 
      4. use SRS Website to request, make or accept a booking independent of SRS Website, to circumvent any Service Fees or for any other reason;
      5. use or launch any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” that accesses the website in a manner that sends more request messages to the SRS servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser; 
      6.  collect, store or use any personally identifiable information of any users contained on the SRS Website in any way that is inconsistent with SRS’s Privacy Policy or these Terms and Conditions or that otherwise violates the privacy rights of any users or third parties;
      7. solicit, for commercial purposes, any users of SRS Website with respect to their Member Content;
      8. impersonate any natural person or entity, or falsely state or otherwise misrepresent you or your affiliates with any person or entity, including falsely implying SRS endorsement, partnership or otherwise misleading others as to your affiliation with SRS;
      9. circumvent, disable or otherwise interfere with security-related features of SRS Website that prevent or restrict use or copying of any content or enforce limitations on use of SRS Website or any Content;
      10. use any of the trademarks, trade names, service marks, copyrights, or logos of SRS or its affiliates in any manner, which creates the impression that such items belong to or are associated with you; or
      11. discriminate against or harass another based on race, sex, religion, nationality, disability, sexual orientation or age, or otherwise engage in or promote any violent, harmful, abusive or disruptive behaviour.
  7. Use of Content.
    1. As between you and SRS, the content on SRS Website, except your Member Content (as defined in Section 8 below), including without limitation, the text, software, scripts, graphics, photos, videos, audios, interactive features, trademarks, service marks, patents, logos and copyrights contained therein (collectively “Content”), are owned by or licensed to SRS. 
    2. Content is provided to you on “AS IS” and “As Available” basis for your personal use only, and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. SRS reserves all rights not expressly granted in and to the Content.
    3. You agree not to use, copy, or distribute any Content for any commercial purposes, unless expressly permitted herein or otherwise agreed in writing by SRS or the rightful owner. 
    4. SRS does not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any Content. You understand that when using SRS Website, you may be exposed to Content that might be inaccurate, offensive, indecent, or objectionable, or in some cases, the Content may have errors or be otherwise deceptive. All Content is the sole responsibility of the person who originated such Content. You agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against SRS with respect thereto.
  8. Your Member Content.
    1. As a Member, you may upload, post, transmit, or otherwise make available texts, pictures, audios, videos, or other information or content on or through SRS Website (collectively “Member Content”), including without limitation listings of Accommodations, Reviews (defined below), Ratings (defined below), comments, questions, and the like. Member Content does not include Member’s account information that you provide when you register a SRS Account or complete your user information in your Account (including without limitation your first name and last name, password, address, phone number, email, billing and payment information). You acknowledge and agree that all Member Content you submit and will submit on SRS Website are not confidential or proprietary information and may be made available to the public. You should not include any personal information or confidential or proprietary information in your Member Content posted, published, transmitted, uploaded, or otherwise submitted on or through SRS Website. Please refer to our Privacy Policy for the details of what personal information we collect from you and how we use your personal information. 
    2. Within fourteen (14) days after Student’s checkout, Student and Provider each may leave a public review on the other party or respond to a public review from the other party (“Reviews”) and submit a star rating about the other party (“Ratings”) through SRS Website. Reviews and Ratings are the personal opinions of the Members who submit such Reviews and Ratings, and do not reflect any opinion of SRS. Nor SRS verify the truthfulness or accuracy of Reviews and Ratings. To encourage impartial and honest comments, Reviews are posted for the public on SRS Website only after both Student and Provider have completed their Reviews and responses, or when the 14-day review period has ended. Reviews should not disclose the physical location of the Accommodation or the rates paid for the booking. Member may not review an Accommodation that he or she owns or manages. Member’s Reviews and Ratings shall comply with all the provisions and policies that apply to Member Content set forth in this Agreement and otherwise provided by SRS.
    3. You shall be solely responsible for your own Member Content and the consequences of posting or publishing them. In connection with the Member Content, you affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to use and authorize SRS to use all patent, trademark, trade secret, copyright or other proprietary rights in and to any and all Member Content to enable inclusion and use of the Member Content in the manner contemplated by SRS Website and these Terms and Conditions.
    4. For clarity, you retain all of your ownership rights in your Member Content. However, by submitting Member Content to SRS, you hereby grant SRS a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the Member Content in connection with SRS Website and SRS’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of SRS Website (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each user of SRS Website a non-exclusive license to access your Member Content through SRS Website, and to use such Member Content as permitted through the functionality of SRS Website and in compliance with these Terms and Conditions. The above licenses granted by you terminate within a commercially reasonable time after you remove or delete your Member Content from SRS Website. You understand and agree, however, that SRS may retain, but not display, distribute, or perform, server copies of your Member Content that have been removed or deleted from SRS Website. 
    5. In connection with your Member Content, you further agree that you will not submit any content or material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post such content and to grant SRS and other users all of the license rights granted herein. 
    6. You further agree that you will not, in connection with Member Content, submit any content or material that is contrary to applicable local, state, federal, and international laws and regulations, including but not limited to any content that is unlawful, threatening, abusive, harassing, tortious, defamatory, obscene, libelous, discriminative, invasive of another’s privacy, racially, ethnically or otherwise objectionable.
    7. SRS does not endorse any Member Content, or any opinion, recommendation, or advice expressed therein, and SRS expressly disclaims any and all liabilities in connection with any Member Content.
    8. If we become aware of that any Member Content infringes on another’s intellectual property rights or other proprietary rights, or we, at our own discretion, decides any Member Content is otherwise inappropriate or violates this Agreement or any applicable law or regulation, we may, without prior notice to you, remove such Member Content or terminate your Account.
  9. Listing Price; Service Fee; Total Booking Fees.
    1. Listing Price” means the subtotal amount charged by Provider for the booking, which includes the price for the Accommodation, price for additional services (e.g. meals), applicable Taxes, and applicable charges (such as cleaning fee). “Taxes” means any sales Tax, lodging tax, stay tax, tourist tax, occupancy tax, and/or other similar taxes levied by the authorities in the jurisdiction where the Accommodation is located. It is Provider’s responsibility and obligation to collect, report, and remit the Taxes in accordance with applicable laws and regulations.
    2. SRS charges a service fee (“Service Fee”) for each transaction between Student and Provider conducted via SRS Website. The Service Fee is calculated as a certain percentage of the Listing Price. The Service Fee covers the use of SRS Website and associated services provided by SRS, including without limitation 24/7 customer services and payment processing. The Service Fee is displayed to Provider before his/her publishing the listing of an Accommodation and to Student as a sub-item during the checkout process before Student submits a booking request. The Service Fee will be charged by SRS to Students. 
    3. SRS may be required to collect and pay certain indirect taxes on the Service Fees. Where so required, SRS will provide Student with an invoice stating the amount of such taxes charged.
    4. The total amount payable by Student for booking an Accommodation is the sum of Listing Price, Service Fee, and applicable taxes on the Service Fee if any (the “Total Booking Fees”).
    5. SRS reserves the right to change the Service Fee at any time and will provide Students and Providers with a 30 days’ written notice of any fee change. Such fee change will not affect any bookings made prior to the effective date of the fee change.
  10. Booking; Cancellations and Refunds.
    1. A Student may book an Accommodation available on SRS Website by following the respective booking process. The Total Booking Fees will be presented to Student prior to submitting the booking request. If Provider accepts Student’s booking request, Provider will notify SRS of its acceptance of the booking and request SRS’s review and approval. SRS, upon its receipt of Provider’s request, will review the booking. SRS, at its sole discretion, may determine to run a background check on Provider and any other individuals of 18 years of age or older that may live in the same Accommodation during Student’s stay. When SRS completes its review of the booking, it will notify Student of Provider’s acceptance of the booking and the deadline to pay the Total Booking Fees. Student is required to make payment within three (3) days from his/her receipt of SRS’s payment request. A booking is not considered “confirmed” until SRS receives the full payment of the Total Booking Fees. If payment is not received as of the payment deadline set forth in SRS’s payment request, the booking will be cancelled and the Accommodation availability will be updated on SRS Website for resale.
    2. You acknowledge and agree that (i) SRS’s involvement in the booking confirmation process between Student and Provider is for the sole purposes of facilitating the transactions between Members and ensuring Student receive the same quality of services promised by Provider in the listing and enjoy a safe, healthy and pleasant stay at the Accommodation; and (ii) nothing in this Agreement (including but not limited to SRS’s review and approval of the booking) shall not be construed as SRS is a contracting party to the agreement between Student and Provider, or an agent for any party. 
    3. Student can cancel a confirmed booking pursuant to SRS Cancellation Policy, and is entitled to a refund pursuant to SRS Cancellation Policy and Student Refund Policy. 
    4. If Provider cancels a confirmed booking, Student will receive a full refund, or an equivalent credit if Student chooses. Any requested credit will be applied to the Student account and can be used towards a new booking. To receive the refund and/or credit, Student has to file a claim in accordance with Student Refund Policy. Further, SRS may publish an automated review on the Accommodation cancelled by Provider indicating that a booking was cancelled. In addition, SRS may keep the calendar for the Accommodation unavailable or blocked for the dates of the cancelled booking, unless Provider has a valid reason for cancelling the booking.
    5. In certain circumstances, SRS may decide, at its sole discretion, that it is necessary to cancel a confirmed booking and initiate corresponding refunds and payouts. This may be for reasons set forth in the Student Refund Policy or (i) where SRS believes in good faith, while taking the legitimate interests of both parties into account, this is necessary to avoid significant harm to SRS, other Members, third parties or property, or (ii) for any of the reasons set out in these Terms and Conditions.
    6. If a Student or SRS cancels a confirmed booking, and the Student, after Provider has already been paid, receives a refund in accordance with the Student Refund Policy, or Provider’s cancellation policy mentioned in the listing, SRS will be entitled to recover the amount of any such refund from Provider, including by subtracting such refund amount out from any existing or future payables due to Provider, no matter arising from or in connection with SRS Website or not.
  11. Terms Specific for Providers.
    1. When listing an Accommodation on SRS Website, you shall (i) provide complete and accurate information about the Accommodation (such as Accommodation description, location, and calendar availability), and keep such information up-to-date at all the times, (ii) disclose any deficiencies, restrictions (such as house rules) and requirements that apply (such as any minimum age), and (iii) provide any other pertinent information that Students should know or otherwise requested by SRS (e.g. SRS may require you to provide a minimum number of images of your Accommodation on SRS Website, and each image must be in a certain format, size and resolution.) Without SRS’s prior written consent, you may not create more than one listings for the same Accommodations on SRS Website.
    2. You are solely responsible for setting the Listing Price for your Accommodation (including any applicable Taxes, or charges such as cleaning fees). Once a Student submits a booking request, you may not request the Student to pay a higher price than the Listing Price shown in the advertisement when the Student submits the booking request. 
    3. Provider hereby authorizes SRS to receive the payment of the Listing Price on Provider’s behalf. Upon receipt of Student’s payment of the Total Booking Fees, SRS will disburse the Listing Price to Provider within three (3) business days after the check-in date as booked by Student. For new Providers who have not received payments from SRS before, please allow up to seven (7) business days for disbursement to be processed. Full details of provider payment calculations and schedule can be found in the SRS Provider Payment Policy
    4. Any terms and conditions included in your listing of the Accommodation, in particular in relation to cancellations and refunds, must not conflict with these Terms and Conditions as well as SRS Cancellation Policy and Student Refund Policy
    5. SRS recommends that Providers obtain appropriate insurance to cover your Accommodation, personal property, and third party liabilities.
    6. You represent and warrant that (i) you own or have the permission, consent, right, and authority to advertise, list, rent out, and deliver the Accommodation as you advertised on SRS Website; (ii) you, at your own costs, have obtained the license or permit or have completed the necessary registration required by local government for renting out your Accommodation (e.g. the City of some jurisdiction requires short-term rental properties register with local; (iii) you shall provide the Accommodation and associated services to Student as described in your listing when the booking request is made, and keep the Accommodation accessible, adequately, safe and clean when delivering it to Student; and (iv) the listing of Accommodation on SRS Website, the booking of, or Student’s stay at, the Accommodation will not breach any agreements you have entered into with any third party, such as homeowners association, condominium, or other agreements, and comply with all applicable laws (such as zoning laws), tax requirements, and other rules and regulations (including having all required permits, licenses and registrations). As a Provider, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals who reside at or are otherwise present at the Accommodation at your request or invitation, excluding the Student and any individuals the Student invites to the Accommodation.
    7. You, as Provider, acknowledge and agree that nothing in this Agreement shall be construed to create any partnership, joint venture, or any employment or agency relationship between you and SRS. You act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit, of SRS. SRS does not, and shall not be deemed to, direct or control you generally or in your performance under these Terms and Conditions specifically, including in connection with your provision of the Accommodation and related services. 
    8. If Provider or any third party may reside in the same Accommodation during Student’s stay, the Provider warrants and covenants
      1. That the Provider and each person who may reside in the Accommodation must
        1. be a legally competent person over 25 years of age (not subject to Guardianship or Administration);
        2. be a citizen or permanent resident of the United States of America;
        3. have no criminal record and otherwise be a fit and proper person of good reputation;
        4. not be insolvent or in any bankruptcy proceeding;
        5. be a permanent resident of the Accommodation, which is owned or leased by the Provider;
        6. complete a satisfactory interview and inspection process as determined by SRS;
        7. to conduct himself/herself in a reasonable, respectful, and responsible manner in all interactions with the Student.
      2. to provide basic amenities including without limitation towels, bed linen, toilet paper, and soap;
      3. to provide all meals and services as booked by the Student; 
      4. to maintain accurate, complete and up to date information about all the residents in the Accommodation in the advertisement of the Accommodation on SRS Website; and 
      5. to provide orientation to the Accommodation regarding any house rules, safety guidelines and instruction for the use of household appliances and facilities as needed. 

      6. In one or more of the following events, SRS is entitled to, at its sole discretion, amend, suspend, or remove the listing of the Accommodations associated with Provider immediately and/or terminate Provider’s Account. In such circumstances, Provider shall indemnify and hold harmless SRS from and against any and all liabilities, damages, loss, costs and expenses caused by such amendment, suspension, removal and termination.
        1. Member Content related to Accommodation submitted by Provider infringes any party’s proprietary rights, or otherwise violates these Terms and Conditions, SRS community policies and guidelines, or any applicable laws or regulations; 
        2. SRS becomes aware of that Provider fails to obtain the required permit, license, or registration required by applicable laws and regulations, and/or fails to list the Accommodation in the way required by such applicable laws and regulations; 
        3. Provider breaches any of its representations, warranties or covenants hereunder, or is otherwise in material or repeated breach of these Terms and Conditions, SRS policies and guidelines, the agreement with Students, or any applicable laws or regulations;
        4. Provider’s services and performance under this Agreement and the Agreement between Provider and Student fail to meet the generally accepted industrial standards (for example, and without limitation, Provider double-books an Accommodation for multiple Students on the same date, or Provider refuses to accept a booking when the Accommodation is available to book, or cancel a booking that the Provider has previously accepted, or engages in any practice that would be considered unfair or improper in the same or similar rental industry);
        5. In the event that Accommodation is Provider’s primary residence, Provider or any person who resides with Provider during Student’s stay, is abusive or offensive to Student or any employee or representative of SRS;
        6. Provider uses SRS Website for the purposes of booking or soliciting a booking for a property other than the Accommodation listed on SRS Website;
        7. Provider whose conversion of Student enquiries and booking requests to confirmed bookings is significantly lower than the relevant average conversion rate on SRS Website; or
        8. Provider uses a false identity.
  12. Terms specific for Students.
    1. If you book an Accommodation for and on behalf of additional Students, you are required to ensure that every additional Student meets all requirements under these Terms and Conditions and those set by Provider, and such a Student is made aware of and agrees to these Terms and Conditions as well as any terms and conditions, rules and policies set by Provider. If you are booking for an additional Student who is a minor, the minor must be at least 14 years old, and you represent and warrant that you are duly authorized by the minor Student’s parents/guardians to act on behalf of the minor Student to (i) enter into this Agreement, (ii) book the Accommodation for the minor Student; and/or (iii) stay with the minor Student in the Accommodation and be responsible for the minor. A minor Student is not allowed to stay in an Accommodation unless he/she is accompanied by an adult who is responsible for him/her.
    2. You understand that a confirmed booking of an Accommodation is a limited license granted to you by Provider to enter, occupy and use the Accommodation in accordance with the agreement between you and Provider for the period you have booked, during which time the Provider (only where and to the extent permitted by applicable law) retains the right to enter the Accommodation for emergency, repairs, inspection, showing potential buyers/renters the property or other reasons permissible under applicable law. 
    3. You agree to leave the Accommodation no later than the checkout time that the Provider specifies in the booking confirmation or such other time as mutually agreed upon between you and Provider. If you stay past the agreed upon checkout time without Provider’s consent, you no longer have a right to stay in the Accommodation and Provider is entitled to make you leave in a manner consistent with applicable law. In addition, you agree to pay for each twenty-four (24) hour period (or any portion thereof) that you overstay, plus additional Service Fee, and all applicable fees, taxes, and any legal expenses incurred by Provider to make you leave. If you overstay at an Accommodation, you hereby authorize SRS to charge your credit card or other payment methods that you used on SRS Website before to collect all fees and taxes in relation to your overstay. 
    4. Student shall abide by Provider’s house rules during his/her stay, such as safe usage of appliances and amenities. 
    5. As a Student, you are responsible for leaving the Accommodation (including any personal or other property located at the Accommodation) in the condition it was in when you arrived. You are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide access to, the Accommodation.
  13. SRS’s Assistance with Disputes on Property Damages.
    1. Student is liable for any damages to the Accommodation or any personal property in the Accommodation (“Property Damages”) that are caused by the acts or omissions of Student or any person that Student invites to the Accommodation during Student’s stay. Provider is entitled to seek from Student compensations or other remedies available under applicable law. 
    2. Provider may submit a written claim to SRS and request SRS’s assistance in consultation with Student with respect to Property Damages and compensations therefor. Upon receipt of Provider’s claim, SRS will give Student an opportunity to respond and submit supporting materials. Both Provider and Student shall provide evidence (such as photos, video, audios, emails, or other documentation) to support its claims and/or responses made in accordance with this Article 13.
    3. Provider and Student hereby agree to cooperate with SRS in such investigations, and to provide SRS with such information and take such actions as may be reasonably requested by SRS, in connection with a Property Damage claim. If Student agrees to pay, or SRS, at its sole discretion, determines Student is liable for the claimed Property Damages, Provider will be solely responsible for collecting the compensations from Student. 
    4. Although SRS may make reasonable efforts to assist with the communications and consultations between Student and Provider in relation to a Property Damage claim, SRS accepts no responsibility for any Property Damages or any claim or dispute in connection with any Property Damages. 
  14. Link To Third Party Sites And Content.
    1. As part of using SRS Website, we may provide you with links to third party websites (“Third Party Sites”) as well as content, applications, software, or other resources belonging to or originating from third parties (the “Third Party Content”). We have no control over Third Party Sites or Third Party Content or the promotions, materials, information, goods, or services available on these Third Party Sites or Third Party Content. Such Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by SRS, and SRS is not responsible for any Third Party Sites accessed through SRS Website or any Third Party Content posted on or available through SRS Website, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Content. Inclusion of, linking to, or permitting the use or installation of any Third Party Site or any Third Party Content does not imply approval or endorsement thereof by SRS. If you decide to leave SRS Website and access a Third Party Site or to use or install any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from SRS Website.
  15. Warranty Disclaimer.
    1. SRS Website is provided "AS IS" AND “AS AVAILABLE” . YOU AGREE THAT YOUR ACCESS TO AND USE OF SRS WEBSITE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SRS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH SRS WEBSITE, THE CONTENT, AND YOUR USE THEREOF. WE MAY CHANGE, SUSPEND, DISCONTINUE, WITHDRAW, OR RESTRICT ALL OR ANY PART OF SRS Website OR THEIR AVAILABILITY TO YOU AT ANY TIME WITHOUT NOTICE. 
    2. SRS MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT ON SRS WEBSITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF SRS WEBSITE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM SRS WEBSITE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH SRS WEBSITE BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA SRS WEBSITE. 
  16. Limitation of Liability.
    1. IN NO EVENT SHALL SRS, ITS AFFIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, CONSULTANTS, AGENTS, OR REPRESENTATIVES (“REPRESENTATIVES”), BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF SRS WEBSITE, INCLUDING BUT NOT LIMITED TO LOSS OF INTEREST, LOSS OF PROFIT, LOSS OF USE, OPERATION, REVENUE, CONTRACT, OPPORTUNITY, GOODWILL OR BUSINESS, OR LOSS OF DATA OR INFORMATION, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SRS AND ITS REPRESENTATIVES ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 
    2. NOTWITHSTANDING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF SRS AND ITS REPRESENTATIVES TO YOU FOR ANY AND ALL CLAIMS YOU MAY HAVE AGAINST SRS AND ITS REPRESENTATIVES IN CONNECTION WITH THIS AGREEMENT AND/OR YOUR USE OF SRS WEBSITE EXCEED THE TOTAL AMOUNT OF SERVICE FEES RECEIVED BY SRS FOR THE BOOKING(S) WHICH GIVE ARISE TO THE CLAIM OR US$100.00, WHICHEVER IS GREATER. 
  17. Indemnity.
    1. You agree to defend, indemnify and hold harmless SRS and its Representatives from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to reasonable attorneys’ fees) arising from: (i) your access to and use of SRS website or the Content; (ii) your hosting, booking, and/or lodging activities in connection with the Accommodation; (iii) your violation of these Terms and Conditions; (iv) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (v) any claim in connection with your Member Content. This defense and indemnification obligation will survive these Terms and Conditions and your use of SRS Website.
  18. Assignment.
    1. You may not transfer or assign this Agreement or any of your rights or obligations hereunder without SRS’s prior written consent. SRS may transfer or assign, in whole or in part, this Agreement or any of its rights or obligations hereunder without your prior consent or prior notice to you.
  19. Governing Law; Venue; Arbitration; Class Action Waiver.
    1. You agree that this Agreement, as well as any and all disputes arising from or in connection with this Agreement, will be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. 
    2. You agree that except for disputes that qualify for small claims court, any controversy or claim arising out of or relating to this Agreement or any aspect of the relationship between you and SRS, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, will be resolved by arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. Judgment on the award rendered by the arbitrator may be entered in any federal or state court of competent jurisdiction located in San Luis Obispo County in the State of California. 
    3. Any arbitration under this Agreement will take place on an individual basis; class arbitrations and class actions are not permitted and, by entering into this Agreement, you are giving up the ability to participate in a class action. All issues are for the arbitrator to decide, except that issues relating to the scope, application, and enforceability of the arbitration provision are for the court to decide. As stated in Section 19.1 above, the laws of the State of Delaware applies to any arbitration under this section, but the parties acknowledge that the Federal Arbitration Act governs the interpretation and enforcement of this provision. This agreement to arbitrate shall survive termination of this Agreement. This arbitration agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and, if the law allows, they can seek relief against us for you.
    4. For all litigation which may be brought, subject to the requirements for arbitration hereunder, with respect to any controversy or claim, arising out of or relating to this Agreement or any relationship between us, the sole jurisdiction and venue for such litigation will be an appropriate federal or state court located in San Luis Obispo County in the State of California. You agree that by entering into this Agreement, you and we are each waiving the right to trial by jury.
    5. You and SRS both agree that any cause of action arising out of or related to SRS Website or this Agreement must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
  20. General.
    1. This Agreement (including the Privacy Policy and other policies, guidelines, and other documents referenced herein and therein) constitute the entire agreement between you and SRS regarding your access to and use of SRS Website, and supersedes all previous and contemporaneous oral or written agreements regarding the same subject matters herein.
    2. If any provision of these Terms and Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. 
    3. No waiver of any term of this Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and SRS’s failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision. 

    Last Updated: August 2020

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